Support Technician – Clearwater - FOX 13 News

Support Technician – Clearwater

Posted: Updated:
CLEARWATER (FOX 13) -

Job #9904024

Must have the following in order to apply:

  • No minimum education or experience required. 
  • Able to constructively work with workloads and deadlines. 
  • Able to answer phone and greet public. 
  • Able to adjust readily to change and adapt as needed. 
  • Able to sit for long extended periods. 
  • Able to troubleshoot system-related problems. 
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at a basic level. 
  • Able to learn new systems and technology. 
  • Knowledge and/or expertise in related area of responsibility.
  • Possesses basic clerical and data entry skills. 
  • Possesses organizational and time management skills, driving tasks to completion. 
Preferred Education:

  • Prefer a degree with an emphasis on a computer related field of study. 
  • Prior customer service, call center and or technology related experience desired. 
Job Description: Entry level position providing pre sales technical support for a broad range of software products sold by our company. Pre-sales support is provided primarily via the telephone. Performs solution configurations as required.

Responsibilities:

  • Provides professional telephone support to both internal and external customers on a wide variety of technical issues such as product features and specifications and /or problem resolution
  • Maintains accurate records of transactions in appropriate database. 
  • Performs duties including involvement in special research or development projects as directed by Supervisor. 
  • Attend trainings and obtain certifications to keep abreast of current and advancing technologies. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day & Hours: 9:00am - 6:00pm.

Pay: DOE.

Apply by: Email Resume in Word with Job # to: khaseney@careersourcepinellas.com

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