The parts aren't here -- yet.
That's the short answer to consumers' questions about the GM recall involving faulty ignition switches on 1.6 million popular vehicles.
"People want to know what it's about," said Steve Hurley at Stingray Chevrolet.
Hurley said his shop is fielding calls from concerned consumers, but mechanics can't do the necessary repairs until they receive replacement parts from General Motors.
"The parts will come in probably at the end of the first week of April," he said.
The Center for Auto Safety estimates as many as 303 deaths have occurred in connection with the defective ignition switches, which can suddenly shut off and disable safety systems such as the airbags.
The recalled cars date back to 2003. They include the following models:
2003 - 2007 SATURN ION
2006 - 2007 PONTIAC SOLSTICE, SATURN SKY AND CHEVY HHR
2005 - 2007 PONTIAC G5 AND CHEVY COBALT
Congress is expected to hold hearings to probe the slow place of the recall. Criminal charges are possible as well.
GM concedes that weight from large key rings can turn the key that's in the ignition and switch off the motor.
Hurley said GM's recommendation is to use the key itself – and nothing else -- until replacement parts arrive.
"It would be a lot safer to have a key only in there, so that it won't move out of position," he said.
When the recall repairs begin, Hurley said they will take 30 to 60 minutes and will be free of charge. Owners should be notified by mail. If not, Hurley suggested calling your local dealer.
"We're here to help," he said.
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