DeKalb Co. 911 director admits mistake in response to break-in - FOX 13 News

DeKalb Co. 911 director admits mistake in response to daycare break-in

Posted: Updated:
DEKALB COUNTY, Ga. -

DeKalb County's 911 director is speaking out in response to reports that a 911 operator failed to dispatch officers during a break-in at a Stone Mountain daycare center.

The suspect was apparently still trying to get into the building when the owner and other family members called 911.

Daycare center operator Latorsha Morgan said she is outraged after police failed to respond to a recent break-in at the Stone Mountain facility.

Morgan got a call from her alarm company Friday saying the alarm at the Morgan's Christian Academy was going off. She told them to dispatch police.

Morgan, her husband and cousin drove to the daycare and came face-to-face with the burglar, who was apparently still trying to force his way into the building. They called 911 only to be told no officers were available to dispatch...

Officers never showed up and the suspect got away.

DeKalb County 911 spokesperson Marshall Mooneyham disputed Morgan's account of what happened, but admitted the dispatcher made a mistake in not sending an officer.

"Based on information we received the operator received, led us to basically process the call at a lower priority than it should have been," Mooneyham said. "It would have been processed as an in-progress call, which would have elicited a priority one response, which means a car would have been dispatched to the call."

Mooneyham said it's not clear whether the dispatcher failed to ask the right questions, or if Morgan made it clear that the suspect was still on the property.

  • More Local NewsMore>>

  • #IMREADY Fulton storm spotter training

    #IMREADY Fulton storm spotter training

    Thursday, April 24 2014 7:03 PM EDT2014-04-24 23:03:42 GMT
    Atlanta-Fulton Emergency Management Agency is inviting residents to become trained storm spotters.The AFCEMA will host a free “SKYWARN” training program on Wednesday.
    Atlanta-Fulton Emergency Management Agency is inviting residents to become trained storm spotters.The AFCEMA will host a free “SKYWARN” training program on Wednesday.
  • Teachers in beating video deny wrongdoing

    Teachers in beating video deny wrongdoing

    Thursday, April 24 2014 6:06 PM EDT2014-04-24 22:06:56 GMT
    A video showing explosive interactions with special needs students is causing outrage towards an Atlanta Public School.
    A video showing explosive interactions with special needs students is causing outrage towards an Atlanta Public School.
  • Man who shoots alleged car thief facing murder charges

    Man who shoots alleged car thief facing murder charges

    Thursday, April 24 2014 4:24 PM EDT2014-04-24 20:24:40 GMT
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
    DeKalb County Police have charged a man with murder after he allegedly shot and killed a suspected car thief.
Powered by WorldNow

FOX 13 / WTVT-TV
3213 West Kennedy Blvd.
Tampa, Florida 33609
Main: (813) 876-1313
Newsroom: (813) 870-9630
Fax: (813) 871-3135

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices