Apartment nightmares: Where to get help - FOX 13 News

Apartment nightmares: Where to get help

Posted: Updated:

Apartment complaints can often be settled by simply discussing your concerns with the landlord. If that doesn't work, though, you may want to seek help from your local code enforcement office or county health department.

Housing codes can vary depending on where you live. Often, county health departments have jurisdiction over mold, pest and rodent issues. Code enforcement offices handle nuisance or safety violations such as garbage, leaky roofs or electrical hazards. It also makes a difference whether you live in a city or in the unincorporated area of your county.

Ultimately, you may need to take your dispute to court. Some counties have specific housing courts where a tenant can argue their case before a specially-trained housing judge.

Check your home county to get a list of contacts in your area. 

We have complied a list of contacts for some of the counties around the FOX 5 viewing area.  Click on the name of your county for details.

Cherokee County
Clayton County
Cobb County
DeKalb County
Douglas County
Forsyth County
Fulton County
Gwinnett County
Hall County
Henry County
Paulding County
Walton County
Other resources
 

 



 

CHEROKEE COUNTY

For mold, rodents or pest complaints:
North Georgia Health District- Department of Environmental Health
1219 Univeter Road
Canton, GA 30115
(770) 345-7371
www.nghd.org/CherokeeHealth

For all other housing code violations:
Unincorporated Cherokee County
Marshall's Office/Code Enforcement
2782 Marietta Hwy, Suite 100
Canton, Ga. 30114
(678) 493-6200
www.cherokeega.com

Ball Ground
3030 Canton Highway
Ball Ground, GA 30107
(770) 735-2123
City manager: ewilmarth@cityofballground.com

Canton
Canton Police Department/Code Enforcement
221 East Marietta Street
Canton, Georgia 30114
(770) 720-4883
www.canton-georgia.com/codeenforcement

Holly Springs
Code Enforcement
(770) 345-5533
www.hollyspringsga.us

Waleska
Cherokee County Marshall's Office/Code Enforcement (678) 493.6200
www.cityofwaleska.com

Woodstock
City of Woodstock Building Department
12453 Highway 92 - Suite 105
Woodstock, GA 30188
(770) 592-6000

Where to file a legal complaint:
Cherokee County Magistrate Court (under $15,000) 
90 North Street
Canton, GA 30114
(678) 493-6431

If you need free legal aid:
Georgia Legal Services Program
705 Washington Street, NW Suite B-1
Gainesville, GA 30501
(770) 535-5717 or 1-800-745-5717
www.glsp.org


 


 

CLAYTON COUNTY

For mold, rodents or pest complaints:
Clayton County Board of Health Office of Environmental Health Services
685 Forest Parkway
Forest Park, GA 30297
(678) 610-7469
www.claytoncountypublichealth.org/envir-health

For all other housing code violations:
Unincorporated Clayton County
Clayton County Code Enforcement
7911 N. McDonough Street
Jonesboro, GA 30236
(678) 610-4755
code.enforcement@co.clayton.ga.us

Forest Park
Department of Planning, Building and Zoning
(404) 608-2300 or Citizen Solution Line at (404) 366-1555

Jonesboro
Department of Planning, Building and Zoning
(770) 478-3800

Lake City
Clayton County Board of Health/Environmental Health
(678) 610-7469

Lovejoy
Code Enforcement
(770) 471-2304

Morrow
Code Enforcement
(770) 961-4006

Riverdale
Code Enforcement
(770) 996-3397

Union City
(404) 613-1301

Where to file a legal complaint:
Clayton County Magistrate Court (under $15,000)
9151 Tara Boulevard
Jonesboro, GA 30236  
(770) 477-3443 (Room 2TC08)

If you need free legal aid:
Clayton County Legal Aid Society
1514 East Cleveland Avenue, Suite 100
East Point, GA 30344
(404) 669-0233 

 


 


COBB COUNTY


For mold, rodents or pest complaints:
Cobb County Environmental Health
3830 South Cobb Drive Suite 102
Smyrna, Georgia 30080
(770) 435-7815
www.cobbanddouglaspublichealth.com


For all other housing code violations:
Unincorporated Cobb County
Cobb Community and Development Code Enforcement
191 Lawrence St NE
Marietta, GA 30060
(770) 528-2180
codeenforcement@cobbcounty.org

Acworth
Code Enforcement
(770) 974-3112

Austell
Code Enforcement
(770) 944-4300

Kennesaw
(770) 424-8274

Marietta
Code Enforcement
(770) 794-4878

Powder Springs
Code Enforcement
(770) 943-1666

Smyrna
Code Enforcement
(678) 631 5349

Where to file a legal complaint:
Cobb County Magistrate Court (Under $15,000)
32 Waddell Street
Marietta, GA 30090
(770) 528-8900   
Landlord/tenant dispute efile: https://documents.cobbcounty.org/efile/main.aspx

If you need free legal aid:
Cobb County/Piedmont Legal Aid Society
30 S Park Square NE (Whitlock Ave)
Marietta, GA 30060
(770) 528-2565

 


 


DEKALB COUNTY

For mold, rodents or pest complaints:
Board of Health, Dept. of Environmental Health
445 Winn Way suite 320, Decatur, GA
(404) 508-7900
www.dekalbhealth.net

For all other housing code violations:
Unincorporated DeKalb County
DeKalb County Code Compliance
1950 West Exchange Place (3rd Floor)
Tucker, GA 30084
(404) 724 7940
codeenforce@dekalbcountyga.gov

Avondale
(404) 371-2000

Chamblee

(770) 986-5010

Clarkston
Building and Zoning/Code Enforcement/Quality of Life
(404) 296-6489

Decatur
Code Enforcement
(404) 377-5571

Doraville
(770) 451-8745

Dunwoody
Code Compliance
(678) 382-6890

Lithonia
(770) 482-8136

Pine Lake
(404) 292-4250

Stone Mountain
Code Enforcement
(678) 873-2894

Where to file a legal complaint:
DeKalb county Magistrate Court
556 N. McDonough Street
Decatur, GA 30030
(404) 371-2261

If you need free legal aid:
DeKalb County Legal Aid Society
246 Sycamore St
Decatur, GA 30030
(404) 377-0701

 


 


DOUGLAS COUNTY

For mold, rodents or pest complaints:
Cobb County Environmental Health
830 South Cobb Drive Suite 102
Smyrna, Georgia 30080
(770) 435-7815
www.cobbanddouglaspublichealth.com


For all other housing code violations:
Unincorporated Douglas County
Environmental Health
830 South Cobb Drive Suite 102
Smyrna, Georgia 30080
(770) 435-7815

Douglasville
Douglasville Code Enforcement
(770) 920-3010

Villa Rica
571 W. Bankhead Hwy
Villa Rica, GA 30180
(678) 840-1215
rfrancis@villarica.org

Where to file a legal complaint:  
Douglas County Magistrate Court (Under $15,000)
8700 Hospital Drive
Douglasville, Georgia 30134
(770) 920-7215

If you need free legal aid:
Georgia Legal Services Program
104 Marietta Street, Suite 240
Atlanta, GA 30303
(404) 894-7707 or 1-800-822-5391

 


 

FORSYTH COUNTY

For mold, rodents or pest complaints:
Forsyth County Health Department/Department of Environmental Health
475 Tribble Gap Rd. Suite 110
Cumming, Georgia 30040
(770) 781-6909
www.forsythhd.com/pages/environmental/Mold

For all other housing code violations:
Unincorporated Forsyth
Code Enforcement Division
110 East Main Street
Cumming GA 30040
(678) 513-5893
www.forsythco.com

Cumming
Forsyth County/City of Cumming Code Enforcement
875 Lanier 400 Pkwy
Cumming, GA 30040
(678) 513-5893
www.cityofcumming.net

Where to file a legal complaint:
Forsyth County Magistrate Court (under $15,000) 
1090 Tribble Gap Road
Cumming, Ga. 30040
(770) 781-2211 

If you need free legal aid:
Georgia Legal Services Program
705 Washington Street, NW Suite B-1
Gainesville, GA 30501
(770) 535-5717 or 1-800-745-5717
www.glsp.org

 


 

FULTON COUNTY

For mold, rodents or pest complaints:
Fulton County Environmental Health
99 Jesse Hill Jr Drive SE
Atlanta, Georgia 30303
(404) 613-1301
www.fultoncountyga.gov/environmental-health

For all other housing code violations:
Alpharetta
Code Enforcement
(678) 297-6000

Atlanta
Office of Code Compliance
55 Trinity Avenue, Suite 3450
Atlanta, Georgia 30303
(404) 330-6190
Submit complaints: codesrequests@atlantaga.gov

Chattahoochee Hills
(770) 463-8881

College Park
Code Enforcement
(404) 669-3759

East Point
Code Enforcement
(404) 559-6266

Fairburn
Office of Code Enforcement
56 Malone Street
Fairburn, GA 30213
(770) 683-4091
www.fairburn.com

Hapeville
(404) 669-2100

Johns Creek
(678) 512-3200

Milton
Code Enforcement
(678) 242 2549

Mountain Park
Code Enforcement
(770) 993-4231

Palmetto
(770) 463-3377

Roswell
Code enforcement
(770) 641-3957

Sandy Springs
Code Enforcement (770) 730-5600

Where to file a legal complaint:
Fulton County Magistrate Court (under $15,000)
Justice Center Tower
185 Central Avenue
Atlanta, GA 30303        
Statecourt.customerservice@fultoncountyga.gov

If you need free legal aid:
Atlanta Legal Aid Society
151 Spring Street NW
Atlanta, GA 30303
(404) 524-5811
www.atlantalegalaid.org


 


 


GWINNETT COUNTY

For mold, rodents or pest complaints:
Board of Health
75 Langley Drive
Lawrenceville, GA 30046
(770) 822-8880
(770) 513-5020
https://eddspermits.gwinnettcounty.com/citizenaccess/


For all other housing code violations:
Unincorporated Gwinnett
Gwinnett County Planning and Development
446 West Crogan Street
Lawrenceville, GA 30046
(678) 518-6000
pnd@gwinnettcounty.com

Gwinnett County Police Services Quality of Life Unit Hotline
(770) 513-5004

Berkeley Lake
(770) 513-5020

Buford
(770) 513-5020

Dacula
Code enforcement
(770) 963-7451

Duluth
Tenant-landlord hotline (404)-463-1596

Grayson
(770) 513-5020

Lawrenceville
Code enforcement/quality of life
(770) 277-7454

Lilburn
Department of Planning and Economics/Code Enforcement
First Avenue Annex 98 First Ave
Lilburn, GA 30047
(770) 279-3710
http://www.cityoflilburn.com/index.aspx?NID=182

Loganville
(770) 466-1165

Norcross
(770) 448-2122

Snellville
Planning and Zoning/Quality of Life
(770) 985-3500

Sugar Hill
Code Enforcement/Planning and Zoning
(770) 945-6734

Suwanee
Building, Planning and Code Enforcement
(770) 904-2798

Where to file a legal complaint:
Gwinnett County Magistrate Court (under $15,000) 
75 Langley Drive
Lawrenceville, GA 30046
(770) 822-8088

If you need free legal aid:
Gwinnett County Legal Aid
180 Camden Hill Rd
Lawrenceville, GA 30046
(678) 376-4545

 


 

HALL COUNTY


For mold, rodents or pest complaints:
Hall County Health Department/Environmental Health
2875 Browns Bridge Rd
Gainesville, GA 30504
placey@hallcounty.org

For all other housing code violations:
Unincorporated Hall County
P.O. Drawer 1435
Gainesville, GA 30503

Hall County Marshal's Office
(770) 531-6762
www.hallcounty.org/PublicSafety/enforcement.asp



Gainesville

Code Enforcement Division
300 Henry Ward Way, Suite 303
P.O. Box 2496
Gainesville, Georgia 30501
(770) 535-6860
www.gainesville.org/contact/

Clermont
109 King St, Clermont, GA 30527
(770) 983-7568
www.hallcounty.org/PublicSafety/enforcement.asp

Flowery Branch
Building Department/Code Enforcement
5517 Main Street
(770) 967-6371
www.flowerybranchga.org/fb-building-code

Lula
Code Enforcement
6055 Main St
Lula, GA 30554
(770) 869-3801

Where to file a legal complaint:
Hall County Magistrate Court (under $15,000)
225 Green St SE
Gainesville, GA 30501
(770) 531-6912

If you need free legal aid:
Georgia Legal Services Program
705 Washington Street, NW Suite B-1
Gainesville, GA 30501
(770) 535-5717 or 1-800-745-5717
www.glsp.org

 


 

HENRY COUNTY

For mold, rodents or pest complaints:
Henry County Health Department
135 Henry Parkway
McDonough, GA 30253
(770) 288-6136

Environmental services
(770) 954-2078
www.co.henry.ga.us

For all other housing code violations:
Unincorporated Henry County
Code Enforcement
114 S Zack Hinton Pkwy
McDonough, GA 30253
(770) 288-6200
www.co.henry.ga.us/codeenforcement/ContactUs

Hampton
City Hall/Office of Code Enforcement
17 East Main Street S.
Hampton, GA 30228
(770) 946-4306
jmatthews@cityofhampton-ga.gov

Locust Grove
Office of Community Development
3644 Highway 42
Locust Grove, GA 30248
(770) 957-5043
lmcintyre@locustgrove-ga.gov


McDonough
Community Development Department Code Enforcement Unit
136 Keys Ferry Street
McDonough, GA 30253
(770) 898-3507
jcheek@mcdonough-ga.go


Stockbridge
Code Enforcement
4640 North Henry Boulevard,
Stockbridge, GA 30281
(770) 389-7900 extension 217
www.cityofstockbridge.com/reportaproblem


Where to file a legal complaint:
Henry County Magistrate Court (under $15,000)
One Judicial Center, Suite 260
McDonough, GA 30253
(770) 288-7700

If you need free legal aid:
Georgia Legal Services Program
104 Marietta Street, Suite 240
Atlanta, GA 30303
(404) 894-7707 or 1-800-822-5391
www.glsp.org

 

 


 

PAULDING COUNTY


For mold, rodents or pest complaints:
NW Georgia Public Health/Dept. of Environmental Health
(770) 443-7881/7877

For all other housing code violations:
Unincorporated Paulding County
Office of Planning and Zoning, Code Enforcement
240 Constitution Blvd Dallas, GA 30132
(770) 443-7601

NW Georgia Public Health/Dept. of Environmental Health
(770) 443-7881/7877

Dallas
City of Dallas Marshall's Office/Code Enforcement
(770) 443-8100 extension 1003
jwright@dallas-ga.gov

Braswell
Braswell Police
(770) 684-7979

Hiram
City of Hiram Police/Code Enforcement
(770) 943-3087
www.cityofhiramga.gov


Where to file a legal complaint:
Paulding County Magistrate Court
280 Constitution Blvd. First floor
Dallas, GA 30132
(770) 443-7506
Landlord/tenant efile:  http://www.paulding.gov/index.aspx?NID=777


If you need free legal aid:
Georgia Legal Services Program
705 Washington Street, NW Suite B-1
Gainesville, GA 30501
(770) 535-5717 or 1-800-745-5717
www.glsp.org

 


 

WALTON COUNTY

For mold, rodents or pest complaints:
Walton County Health Services/Environmental Health
126A Court Street, Monroe, GA
(770) 267-1430
www.publichealthathens.com/walton_county



Northeast Health Services
(800) 4PD-HELP

For all other housing code violations:

Unincorporated Walton County
Walton County Code Enforcement
126 Court St
Monroe, GA
(770) 267-1485
www.waltoncountyga.gov

Monroe
Marshal's Office/Code Enforcement
(770) 266-5167
www.monroega.com

www.publichealthathens.com/walton_county

Loganville
Code Enforcement
(770) 466-2633
www.loganville-ga.gov

email:bperri@loganville-ga.gov

www.publichealthathens.com/walton_county



Social Circle

Dept. of Public Safety
138 E Hightower Trail
Social Circle, GA 30025
(770) 464-2380
www.socialcirclegadps.com

www.publichealthathens.com/walton_county

Walnut Grove
2581 Leone Avenue
Walnut Grove/Loganville, GA 30052
(770) 787-0046
www.walnutgrovegeorgia.com

www.publichealthathens.com/walton_county


Where to file a legal complaint:
Walton County Magistrate Court
303 South Hammond Drive Suite 116
Monroe, GA 30655
(770) 267-1349

If you need free legal aid:
Georgia Legal Services Program
705 Washington Street, NW Suite B-1
Gainesville, GA 30501
(770) 535-5717 or 1-800-745-5717
www.glsp.org

 


 


Other resources:

 

Georgia Department of Community Affairs online handbook for landlords/tenants:
http://www.dca.ga.gov/housing/HousingDevelopment/programs/

Landlord-Tenant Helpline
P.O. Box 1127
Atlanta, Georgia 30301
(404) 463-1596 or 1-800 369-4706


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