Families frustrated by Obamacare rollout - FOX 13 News

Families frustrated by Obamacare rollout

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TAMPA (FOX 13) -

With a name like the Affordable Health Care Act, Megan Barron thought her family would be saving money.

"The stickers we are seeing now are much higher than what we are currently paying, more than double," she said.

Barron and her husband are small business owners with three kids and one on the way. She is finally able to log on to the health care website, but can't sign up.

"It is affecting us directly now and its becoming a real thing," she said.

She is not alone. Millions of Americans can't even log on.

"It took us two hours and 45 minutes to get from the start to get to being able to search through the plans," said David Zamani

Zamani is a managing partner of Advanced Insurance Brokerage in Brandon. He said the site is full of frustrating glitches.

"We have done this twice now. Hopefully the second time it works," he said.

After five tries to sign up, he was unsuccessful.

"This is why we have zero enrollments," Zamani said.

Zamani said his firm hasn't signed up a single person since the website launched 20 days ago.

"We have more than two to three thousand people waiting to enroll," he said.

If you can get past the glitches, there's another problem: Zamani said vital information that would lower premiums is missing.

"If the insurance website can't link up to this website, then there is no way there will be a subsidy applied on a monthly basis, and these people are the people who need affordable health care," he said.

He fears people will just give up on the process and the government could fall short of its goal of seven million enrollees.

"If they don't hit that, that is lack of enrollment, meaning higher premiums, meaning not affordable," Zamani said.

Barron and her family would just like to know so they can start making plans.

"For us to increase our health care budget, we need to cut expenses in order for that," she said.

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