Glitches with county's new garbage collection schedule - FOX 13 News

Glitches with county's new garbage collection schedule

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TAMPA (FOX 13) -

Georgia Athey can't wait for her trash to be picked up.

"It has been sitting here since about 6 o' clock Monday morning, and it's still sitting here," she said.

Two days have passed while she and many others on Garden Lake Circle in Odessa are still waiting.

"Tuesday morning, we called Republic Waste, which is the company and they said they'd be out that day. That was yesterday, and it is still here," she said.

Hillsborough County said they are doing the best they can. With more than 200,000 households going through the change, they say some glitches are bound to happen.

"The drivers are getting adjusted to new routes, new trucks and new schedules. And residents are getting used to new roll carts as well," said Michelle Van Dyke.

She said residents need to make sure all trash is inside the new cans, and they need to be properly placed on the curb three feet away from each other.

"For every minute that the driver has to get out of the truck and reposition the cart, that is a minute they add to their schedule," Van Dyke said.

Neighbor Troy Morgan likes the new system so far.

"I am happy with the trash cans as long as they can get the system in order and more efficient," he said.

But Georgia has followed all the new rules and she is still waiting.

"I understand there will be glitches. There will be a learning process, a learning curve, but it is still here," she said.

The county is extending the hours of trash collection and said you may see trucks as late as 8 p.m. They are also keeping the call center open later, so people can report any problems.

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