I-Team: Watch out for bogus tech support calls - FOX 13 News

I-Team: Watch out for bogus tech support calls

Posted: Updated:
ATLANTA -

There is a federal crackdown on bogus tech support calls. Fake service calls are really an attempt to steal your private computer information or make money off of you.

The I-Team's Dana Fowle is here to help you with the warning signs to watch for! You might have received one of these phone calls. The caller often claims to be working for Microsoft or your Internet service provider.

They con consumers into thinking that their computer is loaded with viruses – when often it's not. Then, they charge you hundreds of dollars to remotely fix it. The Federal Trade Commission has ordered two of these alleged bogus tech support companies to stop offering their fake service.

Back in September, the FTC announced that tens of thousands of consumers had been victims and the Feds are working to crack down on this.

Here's what you can do to avoid being a victim:

Don't ever give up a credit card number to a stranger who has called.

Never give control of your computer to a third party unless you've generated the call to a legitimate source.

If you've already made the mistake of inviting them into your computer, then change the passwords for your computer and for all of your financial accounts.

More info:
Court  case: U.S. District Court – FTC v. Marczak
FTC: Operators of Two Bogus Tech Support Schemes Settle FTC Charges



  • I-Team Story ArchiveMore>>

  • Patient: Hospice company failed me too

    Patient: Hospice company failed me too

    Wednesday, August 27 2014 10:37 PM EDT2014-08-28 02:37:56 GMT
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
  • Hidden fees in checking accounts: Who's transparent, who's not

    Hidden fees in checking accounts: Who's transparent, who's not

    Wednesday, August 27 2014 8:10 AM EDT2014-08-27 12:10:06 GMT
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
  • Judge mulling sanctions related to ethics trial

    Judge mulling sanctions related to ethics trial

    Monday, August 25 2014 6:29 PM EDT2014-08-25 22:29:27 GMT
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Outlet Mall shopping secrets

    Outlet Mall shopping secrets

    Friday, August 29 2014 10:43 AM EDT2014-08-29 14:43:26 GMT
    I think this is what many of us assume about outlet mall shopping -- we get rock bottom prices on everything from clothes to housewares on brand names that are either leftovers from last year or this year's overstock. Well, it's not quite like that.
    I think this is what many of us assume about outlet mall shopping -- we get rock bottom prices on everything from clothes to housewares on brand names that are either leftovers from last year or this year's overstock. Well, it's not quite like that.
  • Good Day Atlanta

    Pike Nurseries: Labor Day entertaining and planting

    Pike Nurseries: Labor Day entertaining and planting

    Friday, August 29 2014 9:08 AM EDT2014-08-29 13:08:02 GMT
     Did you know that Pike Nurseries has a Pinterest Board that is chock-full of great entertaining ideas for the Holiday Weekend?
     Did you know that Pike Nurseries has a Pinterest Board that is chock-full of great entertaining ideas for the Holiday Weekend?
Powered by WorldNow

FOX 13 / WTVT-TV
3213 West Kennedy Blvd.
Tampa, Florida 33609
Main: (813) 876-1313
Newsroom: (813) 870-9630
Fax: (813) 871-3135

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices