Delta fined for mishandling bumped passengers - FOX 13 News

Delta fined for mishandling bumped passengers

WASHINGTON (AP) - The government is fining Delta Air Lines Inc. $750,000 for bumping some passengers involuntarily, without offering compensation or seeking volunteers first.

Airlines sometimes sell too many tickets for a flight, and have to "bump" some or move them to a later flight. If travelers don't volunteer, the airline has to compensate them.

The Transportation Department says Delta has a widespread practice of noncompliance in how it handles bumped customers. Delta says the incidents were isolated, and that it has been training its employees in how to handle overbooked flights.

Atlanta-based Delta can use $425,000 of the penalty to buy tablet computers to record whether customers volunteer to be bumped. Delta has already been planning to buy tablets for that job.

Delta was fined $375,000 in 2009 for similar violations.

Copyright 2013 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

  • More Local NewsMore>>

  • Virginia-Highland restaurant gets facelift, pays it forward

    Virginia-Highland restaurant gets facelift, pays it forward

    Wednesday, August 20 2014 9:12 AM EDT2014-08-20 13:12:15 GMT
     It's been a traditional watering hole for a quarter of a century.  And now, Highland Tap is celebrating a new look by helping out a neighbor.  
    It's been a traditional watering hole for a quarter of a century. And now, Highland Tap is celebrating a new look by helping out a neighbor. Highland Tap is a popular restaurant/bar in Atlanta's historic Virignia-Highland neighborhood. The restaurant closed down
  • Police: domestic fight leads to SWAT standoff

    Police: domestic fight leads to SWAT standoff

    Wednesday, August 20 2014 8:25 AM EDT2014-08-20 12:25:56 GMT
    Police in Cobb County say a man barricaded himself inside a home early Wednesday, forcing a SWAT unit to respond. It happened at home on Spring Mountain Lane and Lost Mountain Road.
    Police in Cobb County say a man barricaded himself inside a home early Wednesday, forcing a SWAT unit to respond. It happened at home on Spring Mountain Lane and Lost Mountain Road.
  • Suspected DUI driver strikes officer's car

    Suspected DUI driver strikes officer's car

    Wednesday, August 20 2014 6:19 AM EDT2014-08-20 10:19:40 GMT
    An Atlanta Police officer was hurt after his squad car got rear ended by a suspected drunk driver.  The officer, who is a member of the department's HEAT DUI unit, was working a traffic stop
    An Atlanta Police officer was hurt after his squad car was struck by a suspected drunk driver.
Powered by WorldNow

FOX 13 / WTVT-TV
3213 West Kennedy Blvd.
Tampa, Florida 33609
Main: (813) 876-1313
Newsroom: (813) 870-9630
Fax: (813) 871-3135

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices