Customer Service Representative

Customer Service Representative

Job #9760378

Must have the following in order to apply:

• High School Diploma/GED.
• 1 year experience.
• Telephone skills required; communication skills necessary.
• Must follow written and verbal instructions and correspond in English.
• Must be able to type 25 wpm.
• Must be able to lift up to 10 lbs.
• Ability to work flexible hours required.

Required Screenings: Criminal background checks (Local, State, Federal) as far back as 7 years, Education, SS#, Pre-employment drug screen, Random drug screening. Drug free workplace.

Job Description: The CSR primarily makes outbound calls to members and completes member updates using our computer database.

• Build rapport with others and create a team environment.
• Will utilize communication, organizational, motivational and time management skills.
• Perform multiple tasks and adjust quickly in short time-frames.

Work Environment & Dress Code: Call Center, sitting, A/C. Specific vision abilities include close vision and the ability to adjust focus. Business casual dress code.

Hiring Process: Two (2) (Phone, one-on-one).

Hours: Monday-Friday, 1.30pm-10.00pm. 40 hours per week.

Pay: $9-$12/hr

Apply by: Email Resume in Word with Job # to: dvankirk@worknetpinellas.org