Legend passengers upset about ship's troubles - FOX 13 News

Legend passengers upset about ship's troubles

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The Carnival Legend limped home late Saturday night. It took off again for another cruise Sunday afternoon. The Carnival Legend limped home late Saturday night. It took off again for another cruise Sunday afternoon.
PORT TAMPA (FOX 13) -

You can call it a Legendary disappointment. Passengers aboard the Carnival ship coming back with horror stories.

"This has been the worst experience in my whole entire life," said Brandy Sumpter.

It started early on, passengers telling us they knew something was clearly wrong.

"It started to shake and you were trying to sleep you get almost thrown off the bed," said Marcia Burke.

Turns out the Legend had a bum wheel. An azipod unit was malfunctioning, that's part of the propulsion system.

The ship wasn't able to move at normal cruising speed of 20-25 knots. Because of the ship missed two of it's planned destinations, Belize and Grand Cayman

"One of the main reasons we went was because we wanted to go diving in the Grand Cayman we never made it to Grand Cayman," Burke said.

"Very disappointed paid for a 7 day cruise and ended up 2 days at sea and ended up in Tampa," said Faye New.

The Legend is the latest in a series of mishaps for Carnival. Last week passengers on the Dream got stuck in St. Maarten due to a problem with an emergency generator, and who could forget the Triumph stuck at sea for days last month after an engine room fire left it powerless.

"They need new regulations and new standards because Carnival is at the bottom of the boat," Sumpter said.

For their troubles, Carnival is crediting passengers $100, refunding missed shore excursions and offering 50% off a future cruise, but passengers say its not nearly enough.

"We spent $2000 here and they're giving us $100 and they took away 50% of our destinations that's not fair," said Robert Marsh. "This is your final carnival cruise? Absolutely never again," he said.

But others aren't ready to jump ship yet, the Legend's next group of passengers hope luck is on their side on this St. Patrick's Day.

"We're hoping for the best we're on this same cruise in 2009 no issues," said Blair Deabreu, from Canada.

In a statement Carnival says in part:

"WE ARE COMMITTED TO LEARNING FROM ANY INCIDENT THAT MAY OCCUR ON ONE OF OUR VESSELS TO APPLY LESSONS LEARNED AND PREVENT FUTURE OCCURRENCES."

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