WINTER HAVEN (FOX 13) -
Police in Winter Haven are warning of a computer scam targeting the elderly.
Investigators say residents have been getting calls from a fake "technical support" agency, which claims that your computer has been compromised or is malfunctioning. The caller claims your computer needs immediate assistance, and they know how to help.
But investigators say they'll do the exact opposite.
Police say the caller then asks for remote access to your computer. Investigators say you should never allow access to your computer from an unknown source. Not only can it be harmful to your computer, but your personal identity as well.
Police say the caller usually asks for a credit card number in exchange for the help.
If you receive the call, here's what police say to do. Demand a call-back number to verify the person's name and title. Make sure you ask for the company name as well if it's not been given. If they do, try to contact the company – not the employee.
You can contact the Winter Haven Police Department at (863) 295-5905.
