How to get a refund on a non-refundable ticket - FOX 13 News

FOX 5 I-Team investigates

How to get a refund on a non-refundable ticket

Posted: Updated:
ATLANTA -

The airlines have numerous fees these days: a checked bag fee, a blanket fee, a snack fee. It all adds up. However, wouldn't it be nice to get some of those fees back?

You found a great deal and booked a flight on a non-refundable ticket. However, there are times when life intervenes and you have to miss your flight. Well, all is not lost.

Buried in the ticket cost are fees, like the September 11th Security Fee. According to the Government Accountability Office, you can get that money back because the fees depend on the use of the ticket, not the sale of the ticket. Delta and AirTran Airlines offer four different refunds on canceled flights.  

There is a catch to get the refunds. You have to ask for it. The airlines don't offer them up.  How much you get back depends on the price of the ticket. 

An AirTran spokesman says you can expect about $30 or $40 back, perhaps more. That adds up if you have a whole family flying.

To request a refund Delta or AirTran, visit:

 
  • I-Team Story ArchiveMore>>

  • Patient: Hospice company failed me too

    Patient: Hospice company failed me too

    Wednesday, August 27 2014 10:37 PM EDT2014-08-28 02:37:56 GMT
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
    The state is now looking into a defunct hospice provider originally investigated by the Fox 5 I-Team.
  • Hidden fees in checking accounts: Who's transparent, who's not

    Hidden fees in checking accounts: Who's transparent, who's not

    Wednesday, August 27 2014 8:10 AM EDT2014-08-27 12:10:06 GMT
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
    We already know about some of the fees our banks charge -- the monthly fee, the overdraft charge, out-of-network and minimum balance fees. That's standard stuff. But did you know that the average checking account has 30 fees attached?
  • Judge mulling sanctions related to ethics trial

    Judge mulling sanctions related to ethics trial

    Monday, August 25 2014 6:29 PM EDT2014-08-25 22:29:27 GMT
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
    A judge is deciding whether to sanction the Georgia attorney general's office, the state ethics commission and the commission's director for not releasing certain documents in a whistleblower trial.
  • Contact the FOX 5 I-Team

    * denotes required fields

    We're sorry, but only one entry is allowed per person.
    Thank you for your continued interest.

    Thanks for contacting FOX 5.  To reach our newsroom by phone, please call (404) 898-0100.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Nonprofit pairs shelter dogs with jail inmates

    Nonprofit pairs shelter dogs with jail inmates

    Monday, September 1 2014 1:24 PM EDT2014-09-01 17:24:57 GMT
    There is a program giving inmates and dogs a second chance. Canine Cellmates saves dogs from being euthanized and pairs them up with inmates at the Fulton County Jail.
    There is a program giving inmates and dogs a second chance. Canine Cellmates saves dogs from being euthanized and pairs them up with inmates at the Fulton County Jail.
  • Dr. E, Erik Fisher on parenting and time management

    Dr. E, Erik Fisher on parenting and time management

    Monday, September 1 2014 10:41 AM EDT2014-09-01 14:41:26 GMT
    Licensed psychologist and author Dr. Erik Fisher talks about parenting and offers a plan to help busy families with time management.
    Licensed psychologist and author Dr. Erik Fisher talks about parenting and offers a plan to help busy families with time management.
Powered by WorldNow

FOX 13 / WTVT-TV
3213 West Kennedy Blvd.
Tampa, Florida 33609
Main: (813) 876-1313
Newsroom: (813) 870-9630
Fax: (813) 871-3135

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices