Updated: Tuesday, 07 Apr 2009, 7:19 PM EDT
Published : Tuesday, 07 Apr 2009, 7:19 PM EDT
Tough economic times have crisis hot lines overwhelmed with a rush of calls.
As Kelly Ring reports, volunteers in the Bay Area are putting people at ease, by taking calls about everything from mental health problems to locating food and shelter for children.
For more information on how to volunteer:
http://www.211tampabay.org/