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Windows not worth the wait

Updated: Tuesday, 07 Jul 2009, 8:34 PM EDT
Published : Tuesday, 07 Jul 2009, 8:34 PM EDT

She hired a contractor to do what she thought was a simple job: new windows for her home, but it dragged on for months. After phone calls and letters, one Bay Area woman says the frustration just wasn't worth it. Now she just wants all her money back.

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